運送政策

Thank you for choosing to shop at MAGIMAGI. We aim to provide you with the best shopping experience, including a transparent shipping and logistics process. Please review our shipping policy below. 
Shipping Methods and Carriers 
We offer a variety of shipping options to meet your needs, including: 
Standard Shipping 
Expedited Shipping 
International Shipping 
Shipping carriers we use include but are not limited to: 
UPS (United Parcel Service) 
FedEx 
DHL 

Processing Time 
All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification once your order has shipped. 
Shipping Rates 
Shipping costs are calculated at checkout based on the selected shipping method, package weight, and destination. We occasionally offer free shipping promotions; please check our website for current offers. Your total order cost, including merchandise and shipping, will be displayed at checkout. However, import duties, taxes, and fees are not included at checkout and will be collected by your local customs office or carrier upon delivery.These charges are the responsibility of the customer and are determined by the destination country's import laws and regulations. 
Estimated Delivery Times 
International shipments typically take 3-7 business days, excluding any potential delays caused by customs, weather, or other external factors. Please note, delivery dates are estimates only and MagiTech is not responsible for any delays once the package is in transit. Delivery times vary depending on your location and chosen shipping method. Please note that actual delivery times may vary due to factors beyond our control, such as customs delays and weather conditions. 
Order Tracking 
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress on the carrier's website. 
Shipping Restrictions 
Currently, Shipping service and/or cellular service are currently unavailable for Columbia, Croatia, Ecuador, Egypt, Iraq, Israel, Kuwait, and Russia due to local regulations.. If you are located in these areas, please contact us online or by email, and we will do our best to accommodate your request. 
Lost or Stolen Packages 
If your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to resolve the issue. Please note that we are not responsible for packages marked as delivered by the carrier. 
Contact Us 
If you have any questions about our shipping and logistics policy, please reach out to us at: 
Social: @MagiTech_kids (X/Instagram) 
Email: support@magimagi.tech 

Thank you for shopping with MagiTech! We appreciate your business and strive to ensure timely and safe delivery of your orders.